Welcome to TaylorMade Shop’s FAQ section! As fellow golf enthusiasts, we understand you might have questions about our premium golf equipment, delivery, and services. We’ve compiled the most common queries below to help enhance your shopping experience.

Product Information

What types of golf products do you offer?
We specialize in premium golf equipment and apparel including:
  • Golf Clubs: Drivers, Fairway Woods, Hybrids, Irons, Wedges, Putters, and Complete Sets
  • Golf Bags: Carry Bags, Cart Bags, Stand Bags, and Travel Bags
  • Accessories: Golf Balls, Shoes, and other golf essentials
  • Apparel: Stylish and functional golf clothing for Men, Women, and Juniors
Are your products authentic TaylorMade equipment?
Yes! We are an authorized TaylorMade retailer offering only genuine, high-quality TaylorMade products. Every item in our collection is carefully curated to ensure it meets our standards for performance and quality.
Do you offer products for different skill levels?
Absolutely! Our product range caters to golfers of all levels – from beginners to professionals. Whether you’re looking to upgrade your driver for more distance or add stylish new apparel to your golf wardrobe, we have equipment designed to enhance every aspect of your game.

Ordering & Account

How do I create an account?
You can create an account during the checkout process. Having an account allows you to track orders, save your preferences, and enjoy faster checkout on future purchases.
Can I modify or cancel my order after placing it?
Orders can typically be modified or cancelled within the first 24 hours while they’re still being processed. Please contact our customer service team immediately at [email protected] if you need to make changes to your order.
What payment methods do you accept?
We accept the following payment methods:
  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping & Delivery

What are your shipping options and costs?
We offer two shipping options to get your premium golf equipment to you:
  • Standard Shipping: $12.95 via DHL or FedEx – Delivery in 10-15 days after dispatch
  • Free Shipping: Available for orders over $50 via EMS – Delivery in 15-25 days after dispatch
How long does order processing take?
All orders require 1-2 business days for processing before dispatch. During peak seasons or special promotions, processing times may be slightly longer, but we’ll keep you informed every step of the way.
Do you ship internationally?
Yes, we proudly ship worldwide! However, please note that we’re unable to deliver to select remote areas and certain parts of Asia due to logistical constraints.
How can I track my order?
Once your order is dispatched, you’ll receive a tracking number via email so you can monitor your shipment’s progress right to your doorstep.
What if my delivery is delayed?
Delivery times are estimates and may be affected by factors beyond our control, including customs processing, weather conditions, and carrier delays. We appreciate your understanding should any unforeseen circumstances arise. If your order is significantly delayed, please contact our customer service team for assistance.

Returns & Exchanges

What is your return policy?
We want you to be completely satisfied with your TaylorMade equipment. You may return items within 15 days of receipt for a refund or exchange, provided they are in original condition with tags attached.
How do I initiate a return?
To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. We’ll provide you with return instructions and address.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error or defective merchandise.

Customer Service

How can I contact customer service?
Our customer service team, comprised of fellow golf enthusiasts, is here to help! Reach out to us at [email protected] – we’re passionate about ensuring your TaylorMade Shop experience is exceptional from selection to delivery.
What are your customer service hours?
Our customer service team typically responds within 24-48 hours. We’re based in Milwaukee, US, but we serve golf enthusiasts worldwide.
TaylorMade Shop
3288 Reeves Street, Milwaukee, US 53226
Email: [email protected]
Website: golfattireshop.com

Thank you for choosing TaylorMade Shop for your golf equipment needs. We’re committed to helping you play your best game!